Sales Support Specialist

Qualifications and Detail about the Position

Summary:

A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking, and shipping orders efficiently. They also identify and create lists of potential clients while maintaining the sales database.

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• Promote, demonstrate, and instill ScaffSource’s safety and culture in all aspects of the business.

• Compiling daily lists of leads and delegating them to sales team associates

• Maintaining an accessible and organized filing system for sales and administrative professionals

• Provide assistance to management team members and executives, as needed

• Performing data entry duties regarding metrics, sales figures, and other key data

• Creating and processing sales in a timely manner

• Expediting request rush orders and altering sales orders and shipping information, as required

• Reporting any unusual activity to supervisors

 

Other information:

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Skills & Abilities:

• Ability to interface effectively with various levels of management, customers, and parts of operations

• Excellent interpersonal, written, and verbal communication skills

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Education & Experience:

• Customer Service 2+ Years

• Microsoft Suite skills

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Location:  Remote

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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.